At Progressive Concepts it is our philosophy that our radio broadcast equipment products are of such high quality that, when you try them, you'll want to keep them. Some products on this website may include our exclusive 30-Day No-Fault Guarantee.

The following guarantee applies only to those items that state they include the guarantee in the description of the item.

If for any reason you are dissatisfied with said items during the first 30 days of ownership, you may return the item for a full refund* (less shipping charges). In order to return the item, you MUST call Progressive for a return authorization number. Any items returned without prior authorization will not be accepted and sent back to you. All return shipping charges are at the customer’s expense.

Please note: ALL refunds, no matter what method of payment was used to purchase products, will be refunded by CHECK ONLY.

*Refunds will be issued only after a complete inspection of the product being returned. If there are any damages caused by misuse or pieces/parts missing, there will be a re-stocking fee of up to 25%. If a product is returned that has been damaged beyond repair the 30-Day No-Fault Guarantee will be voided.

If you need to return an item within 30 days of purchase, you MUST call Progressive for a return authorization number. Any items returned without prior authorization will not be accepted and sent back to you. All return shipping charges are at the customer’s expense. Items that do not include our 30-Day No-Fault Guarantee may be refunded less a 25% re-stocking fee.

Please note: ALL refunds, no matter what method of payment was used to purchase products, will be refunded by CHECK ONLY.

The following items are not eligible to be returned:
1. Plans, transistors and semiconductors
2. PC boards and kits that have been opened and/or soldered-on in any way
3. All computer software products
4. Any custom-made and/or modified items i.e. coaxial cables

*Refunds will be issued only after a complete inspection of the product being returned. If there are any damages caused by misuse or pieces/parts missing, there will be a re-stocking fee of up to 25%. If a product is returned that has been damaged beyond repair the 30-Day No-Fault Guarantee will be voided.

Progressive Concepts is a factory authorized repair center for most of the products we sell. However, certain items covered under the manufacturer warranty may have to be sent directly back to the manufacturer for repair. Please contact Progressive Concepts before sending any items in for repair.

You MUST call Progressive for a return authorization number. Any items returned without prior authorization will not be accepted and sent back to you. All return shipping charges are at the customer’s expense. Items that have been authorized for return to Progressive for repair will be given an estimate for the cost of the repairs. Once the customer approves the repair, Progressive will perform the repair in a timely manner and notify the customer that the item is ready. Progressive shall not be liable for any repair items left unclaimed for over 90 days.

While you may have the right to experiment with the products in this website, misuse of some items may be illegal and/or hazardous. We do not advocate the use of any products for illegal purposes. The purchaser is responsible for determining the legality and/or safety for any application of the products in this website. Progressive Concepts shall not be liable for any injuries, losses, or damages incurred through the purchase or use of any products in this website. By your purchase and/or use of any products in this website and/or our catalog you agree to the foregoing terms. Some items are limited to stock on hand. Progressive Concepts is not responsible for typographical or photographic errors. Prices and specifications are subject to change without notice.

Any and all offers made by Progressive Concepts are void where prohibited.

Your privacy is of great importance to us.
Because we gather certain types of information about users of Progressive Concepts, we feel that you should fully understand the terms and conditions regarding the capture and use of information. This privacy statement discloses what information we gather and how we use it.

Registration
Progressive Concepts uses registration forms. Registration forms require users to give us contact information, like names and e-mail addresses, as well as identifiers, like IDs and passwords. The user's contact information is used to facilitate order processing for purchases in the future, as well as to contact users about specials and promotions. Individual user information is never disclosed to third parties.

Order forms
Progressive Concepts uses an order form for customers to purchase products. If you place an order at Progressive Concepts, we will collect information from you, including your contact information and credit card information for credit card orders. This information will be used by Progressive Concepts to bill you for products. Contact information from the order form will also be used to ship orders, to contact you for customer service related issues, and to send you information about our company

Cookies
Progressive Concepts uses a feature of your Internet Web browser called a "cookie" to assign a unique identification to your computer. Cookies are files that your Web browser places on your computer's hard drive. Progressive Concepts creates and then uses these cookie files to track your movement "clicks" as you move around the Progressive Concepts web site.

Progressive Concepts only uses cookies to keep track of items you put into your shopping cart and to help determine whether you came to Progressive Concepts from a particular Internet link or banner advertisement.

Cookies can also be used to help save and retrieve usernames used on the Progressive Concepts website. This is done for convenience and means that you do not have to re-enter this information on every visit to Progressive Concepts. Cookies cannot be used by Progressive Concepts to retrieve any personal information about you unless you have previously purchased from or registered with us. Progressive Concepts does not and cannot use cookies to retrieve personal information about you from your computer unless such information was knowingly and willingly provided by you.

Security
Progressive Concepts uses the latest secure transaction processing methods available for web commerce applications. Progressive Concepts has obtained its Secure Server ID from Thawte. Thawte Certification, a VeriSign company, is a global provider of digital certificate products, services and solutions that create security, privacy and authentication in electronic commerce.

Progressive Concepts uses the Secure Sockets Layer (SSL) for all encrypted transactions. SSL ensures that your personal information and credit card data is secure when shopping at Progressive Concepts.

Disclaimer

While you may have the right to experiment with the products in this website, misuse of some items may be illegal and/or hazardous. We do not advocate the use of any products for illegal purposes. The purchaser is responsible for determining the legality and/or safety for any application of the products in this website. Progressive Concepts shall not be liable for any injuries, losses or damages incurred through the purchase or use of any products in this website. By your purchase and/or use of any products in this website you agree to the foregoing terms. Any and all offers made by Progressive Concepts are void where prohibited.

*All prices are subject to change without notice

Option 1: Put the items you wish to purchase into your shopping cart. Go to your shopping cart and follow the prompts to complete your order.*

Option 2: To obtain a quote from us online, select the product(s) you want to get a quote on and the quantity and then click "Request Quote". You then will see a "Success" message appear saying that they were successfully added to your "Quote List". Then click the "Click here to complete quote request" which will direct you to your "Quote List" then click "Complete Quote Request". Enter all required information and a complete quotation will be sent to you by email within one business day. Quotes are good for 30 Days.*

Option 3: Call Progressive Concepts during normal business hours and order products right away. 630.736.9822

We accept all major credit cards. If you've never done business with Progressive Concepts in the past and you are using a credit card for payment, we will have to ship the order directly to the billing address as it appears on your credit card statements.

If you will be paying by Check or Money Order you can mail your order to us along with your Check or Money Order to the following Address:

Progressive Concepts
305 South Bartlett Road
Streamwood, IL 60107

Be aware that if you pay using a check, your order may be delayed by 7 to 10 days as we must wait for your check to clear prior to shipping the order. If you want to expedite the order, it is better to pay with a Cashier's Check or a Money Order. Using these methods of payment will allow your order to be shipped as soon as we receive the order.

You can also pay for your order by Wire Transfer direct from your bank to our bank or by Western Union. Extra fees may apply. Call for details.

Each item's shipping weight includes packaging, handling and in some cases an allowance to cover insurance on the item. Some larger items may be shipped by "dimensional weight" which covers the size of the box and does not reflect the actual weight. Actual item weight may vary.

Due to various government regulations some items on this website are available for export only. If the word "export" appears in the product description, then that product is not available to residents of the US or its territories. Call for more information.

Most items do not require special export licensing to most of the free world, however, the sole responsibility for compliance with any regulations, import duties and/or taxes in any way relating to the entry of such goods into the importing country shall be that of the buyer.

Many new LPFM stations that have received their CP (Construction permit) from the FCC are in the process of raising funds to pay for their equipment. Progressive's new Layaway Program allows those and any customers to make monthly payments on the equipment they need so that they don't have to make the entire purchase in one full payment.

In short, our Layaway Program requires 20% of the Grand Total on your invoice as the down payment. We require one monthly payment, or more, of the amount you indicate on the Layaway Agreement, which you fill out, sign and send back before we start your layaway.

If you have any questions feel free to contact us for additional information.

Leasing Info